Information we collect
We collect details you submit through the contact form, such as your name, work email, organisation, enquiry, and consent. We may also receive ordinary correspondence, meeting notes, and information needed to deliver an agreed engagement. Optional analytics data is collected only after consent.
Why we use it
We use personal information to respond to enquiries, prepare and perform agreements, maintain business records, improve this website with consent, protect our services, and comply with legal duties. We do not sell personal information or use it for unrelated advertising.
Legal grounds
Depending on the context, processing is based on consent, steps requested before a contract, performance of a contract, legal obligations, or legitimate interests in operating a secure professional practice.
Sharing and transfers
Information may be handled by vetted hosting, email, document, and professional service providers under appropriate obligations. If information is transferred outside Thailand, we use safeguards required by applicable data protection law. Client data is not shared with collaborators without authorisation unless legally required.
Retention and security
Enquiries are generally retained for up to 24 months; engagement and accounting records may be kept longer where law or contractual claims require it. We use access controls, minimisation, and secure services, but no transmission can be guaranteed completely secure.
Your choices and rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection, and withdraw consent at any time. You may also complain to Thailand’s Personal Data Protection Committee.
Contact
Send privacy requests to privacy@connector-servicehub.digital or write to Connector ServiceHub, 14 Makaesak Soi 3, Bangrak, Bangkok 10500, Thailand. We may verify your identity before fulfilling a request.